If your shipment has been returned to sender, your tracking number will provide the reason for the return.
Shipments can be returned for a multitude of reasons that are unbeknownst to us, however returned shipments are most commonly due to incorrect/undeliverable addresses, missing unit numbers, incomplete forwarding addresses, or the recipient's absence.
Returned shipments will be automatically refunded minus a 15% restocking fee.
You can view our full policies at the link below:
Jun 25, 2025