SUBSCRIPTIONS

  • Can I cancel my subscription at any time?

    YES - SUBSCRIPTIONS CAN BE CANCELLED AT ANY TIME VIA YOUR SUBSCRIPTION PORTAL To cancel your subscription: Log in to your account Go to Manage Subscription Scroll down and click Cancel Subscription Follow the prompts to confirm Once you cancel, you'll lose your recurring subscriber discount. If...

  • Can I have multiple addresses for my subscription?

    YES - YOU CAN SAVE MULTIPLE SHIPPING ADDRESSES TO YOUR ACCOUNT ...but each order will ship to whichever address is currently selected. To manage your addresses: Log in to your subscription portal Click Edit next to Product Shipping Into Toggle the correct address on and save If you regularly s...

  • How do I add a one-time product to my next subscription?

    ONE-TIME PURCHASES CAN BE ADDED TO YOUR NEXT RECURRING ORDER VIA YOUR SUBSCRIPTION PORTAL Log in to your subscription portal here: https://www.athsport.co/account/login Once logged in: Toggle on One Time Purchase Find the product you'd like to add Hit Add Product Confirm Add Product Once you'v...

  • How do I add a subscription to my existing subscription?

    YOU CAN ADD SUBSCRIPTION PRODUCTS TO AN EXISTING SUBSCRIPTION AT ANY TIME THROUGH YOUR SUBSCRIPTION PORTAL Log in to your subscription portal here: https://www.athsport.co/account/login Once logged in: Select Add to Subscription Find the product you'd like to add Hit Add Product Confirm Add Pr...

  • How do I cancel my subscription?

    TO CANCEL YOUR SUBSCRIPTION - FOLLOW THE STEPS BELOW Log in to your account Go to Manage Subscription Scroll down and click Cancel Subscription Follow the prompts to confirm Once you cancel, you'll lose your recurring subscriber discount. If you're just stocked up, consider skipping your next de...

  • How do I change the frequency of my subscription?

    YOU CAN ADJUST THE FREQUENCY OF YOUR SUBSCRIPTION ORDERS AT ANY TIME THROUGH YOUR SUBSCRIPTION PORTAL To update your frequency, follow the steps below: Log in to your portal Go to Manage Subscription Scroll to Order Frequency Click Edit Frequency Edit your delivery interval Hit Update After upd...

  • How do I manage my subscription?

    TO MANAGE YOUR SUBSCRIPTION - FOLLOW THE STEPS BELOW Log in to your account Go to Manage Subscription From here you'll be able to: Add, Remove, Swap Products Update Order Frequency Manage Shipping Info MANAGE SUBSCRIPTION If you're unable to log in, your account may not be set up yet — you can...

  • How do I place an immediate order?

    YOU CAN PLACE AN IMMEDIATE ORDER THROUGH YOUR SUBSCRIPTION PORTAL. To place your today, follow the steps below: Log in to your portal Go to Manage Subscription Find Next Order Click Order Now Let the order process Once you click "Order Now" - give the site some time for the order to process. I...

  • How do I skip a subscription?

    YOU CAN SKIP YOUR NEXT ORDER VIA YOUR SUBSCRIPTION PORTAL To skip your next order, follow the steps below: Log in to your portal Go to Manage Subscription Scroll to Next Order Click Skip Order Confirm the skip in the pop up After confirming the skip, take a quick look through your portal to con...

  • How do I swap products?

    YOU CAN SWAP PRODUCTS AT ANY TIME THROUGH YOUR SUBSCRIPTION PORTAL To swap products, follow the steps below: Log in to your portal Go to Manage Subscription Find the product you'd like to swap out Click Swap Product Use the pop-up and find the product you'd like to swap for Hit Confirm Swap Aft...

  • How do I update my billing info?

    YOU CAN UPDATE YOUR BILLING AT ANY TIME THROUGH YOUR SUBSCRIPTION PORTAL To update your billing info, follow the steps below: Log in to your portal Go to Manage Subscription Scroll to Payment Details Click Edit Update and Save After updating your preferences, take a quick look through your port...

  • How do I update my shipping info?

    YOU CAN MANAGE YOUR SHIPPING INFO VIA YOUR SUBSCRIPTION PORTAL To update your shipping info, follow these steps: Log in to your account Go to Manage Subscription Click Edit next to Product Shipping Info Update Your Address  Hit Save Once you've saved your address, take a quick look through you...

  • I can't access my account

    TO ACCESS YOUR SUBSCRIPTION - FOLLOW THE STEPS BELOW Login to your account here: MANAGE SUBSCRIPTION Once logged in - you'll be able to make any necessary updates. IMPORTANT: If you're unable to log in, your account may not be set up yet — you can register here: CREATE ACCOUNT

  • I'm not getting the password reset link...

    IF YOU AREN'T RECEIVING THE PASSWORD RESET LINK, YOU MAY NOT HAVE REGISTERED YOUR SUBSCRIPTION ACCOUNT To log in and manage your subscription, you need to register an account using the same email from your order. You can register your account here: CREATE ACCOUNT

  • Why can't I add a discount code to my subscription?

    PROMOTIONAL CODES ARE VALID FOR ONE TIME PURCHASES ONLY Promotional codes and discounts cannot be applied to subscription orders. Subscription items are already discounted at a reduced rate as part of our standard subscription pricing, and additional promotions, coupons, or offers are not stack...