Navigating Your Subscription Portal

  • Can I have multiple addresses for my subscription?

    Yes! Click on the “Addresses” tab in your subscription portal → Click “Add Address”
  • How do I add a one-time product to my next subscription?

    Find an active subscription in your portal → Click on “EDIT” → Find the product you want to add → Select “Add One-Time”
  • How do I add a subscription to my existing subscription?

    Find an active subscription in your portal → Click on “EDIT” → Find the product you want to add → Select “Add Subscription”
  • How do I cancel my subscription?

    Find the active subscription that you’d like to cancel in your subscription portal → Click the product you’d like to cancel → Scroll down → “Cancel Subscription” can be found on the left side of the page.
  • How do I change the frequency of my subscription?

    Click on the “Delivery Schedule” tab → Click “Manage Subscription” → Click “Delivery Schedule” on the left hand side → Update your delivery by days, weeks, or months → Click “Update”
  • How do I skip a subscription?

    Click on the “Delivery Schedule” tab → Find the product you would like to skip → Click on the “Skip” button.
  • How do I swap products?

    View your Active Subscriptions → Find the product you’d like to swap →  Click on “EDIT” → On the left hand side of the page click on the”Product” tab → Click “Swap Product” on the fly out.
  • How do I update my billing info?

    Click on the “Billing Information” tab → Click on “Billing Address” → Edit Billing Address directly in the fly out → Click “Update”.
  • How do I update my shipping info?

    Click on the “Addresses” tab in your subscription portal → Click on the address you’d like to update → Edit Shipping Address directly in the fly out → Click “Update”