Navigating Your Subscription Portal
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Can I have multiple addresses for my subscription?
Yes! Click on the “Addresses” tab in your subscription portal → Click “Add Address” -
How do I add a one-time product to my next subscription?
Find an active subscription in your portal → Click on “EDIT” → Find the product you want to add → Select “Add One-Time” -
How do I add a subscription to my existing subscription?
Find an active subscription in your portal → Click on “EDIT” → Find the product you want to add → Select “Add Subscription” -
How do I cancel my subscription?
Find the active subscription that you’d like to cancel in your subscription portal → Click the product you’d like to cancel → Scroll down → “Cancel Subscription” can be found on the left side of the page. -
How do I change the frequency of my subscription?
Click on the “Delivery Schedule” tab → Click “Manage Subscription” → Click “Delivery Schedule” on the left hand side → Update your delivery by days, weeks, or months → Click “Update” -
Click on the “Delivery Schedule” tab → Find the product you would like to skip → Click on the “Skip” button.
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View your Active Subscriptions → Find the product you’d like to swap → Click on “EDIT” → On the left hand side of the page click on the”Product” tab → Click “Swap Product” on the fly out.
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How do I update my billing info?
Click on the “Billing Information” tab → Click on “Billing Address” → Edit Billing Address directly in the fly out → Click “Update”. -
How do I update my shipping info?
Click on the “Addresses” tab in your subscription portal → Click on the address you’d like to update → Edit Shipping Address directly in the fly out → Click “Update”